The Chhattisgarh State Electricity Regulatory Commission (CSERC) has implemented a new system for the late payment surcharge (LPS) on electricity bills.
This move is expected to bring significant relief to millions of electricity consumers across the state.
The objective of the new system is to reduce the financial burden on consumers and make the payment process more transparent and equitable.
This change comes at a time when there is a strong emphasis nationwide on improving consumer rights and facilities in the electricity sector.Photo: Monstera Production / PexelsUnder the previous system, if a consumer failed to pay their electricity bill by the due date, they were liable to pay a late payment surcharge at a fixed rate.
This surcharge often became quite substantial, creating additional financial pressure, especially for low-income consumers.